Shipping policy
Shipping Policy
We process orders within 1–3 business days.
Once shipped, delivery times typically range between 7–15 business days, depending on your location.
Shipping Delays
Please note that delays may occur due to high demand, customs processing, or carrier issues. We are not responsible for delays once the order has been shipped.
Tracking
All orders include tracking information. You will receive a tracking number once your order has been shipped.
Incorrect Address
It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once marked as delivered by the carrier.
Customs & Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.
Contact
For any shipping-related questions, please contact:
infojuliuu@gmail.com