Refund policy

We want you to be satisfied with your purchase.

You may request a return within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in the original packaging

To start a return, please contact us at:
infojuliuu@gmail.com

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Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos.

If approved, we will offer a replacement at no additional cost.

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Non-Refundable Situations

We do not offer refunds or replacements for:

• Damage caused by misuse, accidents, or normal wear and tear
• Improper handling after delivery
• Unauthorized modifications or repairs

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Refunds

If a return is approved, the item must be received and inspected before any refund is issued.

Shipping costs are non-refundable.

Approved refunds will be processed to the original payment method within a few business days.